/* =========================================================================
   Aura — Ops Command Center · shared theme
   Deep-blue glassmorphism. Shared by every page in this folder.
   ========================================================================= */
:root {
  --bg-grad-1: #0a1226;
  --bg-grad-2: #050810;
  --glass: rgba(6, 10, 20, 0.52);
  --glass-2: rgba(10, 16, 30, 0.46);
  --glass-hi: rgba(16, 25, 44, 0.58);
  --border: rgba(155, 175, 220, 0.13);
  --border-hi: rgba(120, 160, 230, 0.36);
  --text: #eaf0fc;
  --text-dim: #9aa9c8;
  --text-faint: #5e6c87;
  --accent: #4f8cff;
  --accent-2: #7c5cff;
  --cyan: #4fe3e3;
  --green: #2ee0a0;
  --amber: #f5b942;
  --red: #ff5c6c;
  --radius: 16px;
  --radius-sm: 11px;
  --shadow: 0 16px 48px rgba(0,0,0,0.55);
  --glow: 0 0 0 1px rgba(120,160,230,0.08), 0 10px 38px rgba(0,0,0,0.5);
}
* { box-sizing: border-box; margin: 0; padding: 0; }
html, body { height: 100%; }
body {
  font-family: Arial, sans-serif;
  color: var(--text);
  font-size: 14px; line-height: 1.5;
  -webkit-font-smoothing: antialiased;
  overflow: hidden;
  background:
    radial-gradient(1300px 800px at 62% 8%, rgba(79,140,255,0.18), transparent 56%),
    radial-gradient(1000px 760px at 6% 116%, rgba(124,92,255,0.15), transparent 54%),
    radial-gradient(900px 700px at 96% 80%, rgba(79,227,227,0.10), transparent 58%),
    linear-gradient(165deg, var(--bg-grad-1), var(--bg-grad-2));
}
::-webkit-scrollbar { width: 7px; height: 7px; }
::-webkit-scrollbar-thumb { background: rgba(120,150,210,0.25); border-radius: 4px; }
::-webkit-scrollbar-track { background: transparent; }

/* ===== Glass surface ===== */
.glass {
  background: linear-gradient(180deg, rgba(8, 12, 24, 0.66), rgba(5, 8, 16, 0.48));
  border: 1px solid rgba(150, 175, 220, 0.14);
  border-radius: var(--radius);
  backdrop-filter: blur(18px) saturate(125%);
  -webkit-backdrop-filter: blur(18px) saturate(125%);
  box-shadow: inset 0 1px 0 rgba(255,255,255,0.06), 0 18px 46px rgba(0,0,0,0.42);
  position: relative; overflow: hidden;
}
.glass::before {
  content: ''; position: absolute; inset: 0; pointer-events: none; border-radius: inherit;
  background: radial-gradient(900px 420px at 15% 0%, rgba(120,160,230,0.08), transparent 55%);
}
.glass > * { position: relative; z-index: 1; }

/* ===== App shell grid (sub-pages: side / topbar / main) ===== */
.app {
  position: relative; z-index: 5;
  height: 100vh;
  display: grid;
  grid-template-columns: 300px 1fr;
  grid-template-rows: 60px 1fr;
  grid-template-areas:
    "topbar topbar"
    "side main";
  gap: 14px;
  padding: 14px;
}

/* ===== Topbar ===== */
.topbar { grid-area: topbar; display:flex; align-items:center; gap:14px; padding:0 20px; border-radius:14px; background:linear-gradient(180deg, rgba(4,7,14,.78), rgba(8,12,23,.50)); }
.topbar-left {
  display:flex;
  align-items:center;
  gap:14px;
}

.topbar-menu-btn {
  width:38px;
  height:38px;
  border-radius:9px;
  border:1px solid rgba(150,175,220,.16);
  background:rgba(4,7,14,.58);
  color:rgba(234,240,252,.86);
  font-size:18px;
  cursor:pointer;
  backdrop-filter:blur(14px);
  -webkit-backdrop-filter:blur(14px);
  transition:.18s ease;
}

.topbar-menu-btn:hover,
.topbar-menu-btn.open {
  color:#fff;
  border-color:rgba(79,227,227,.36);
  box-shadow:0 0 16px rgba(79,227,227,.12);
}

.topbar-brand {
  display:flex;
  align-items:center;
  gap:14px;
}

.topbar-logo {
  width:92px;
  height:auto;
  display:block;
  object-fit:contain;
}

.topbar-title {
  font-size:14px;
  font-weight:700;
  color:rgba(234,240,252,.92);
  letter-spacing:.2px;
}
.crumbs { display:flex; align-items:center; gap:10px; font-size:13px; }
.crumbs .sep { color: var(--text-faint); }
.crumbs .a1 { color:#8aa6ff; font-weight:600; }
.crumbs .a2 { color:#5fe0c0; font-weight:600; }
.crumbs .now { color: var(--text); font-weight:600; }
.topbar .spacer { flex:1; }
.clock { color: var(--text-dim); font-variant-numeric: tabular-nums; font-size: 12.5px; }
.pill { display:inline-flex; align-items:center; gap:7px; padding:6px 13px; border-radius:20px; font-size:12px; font-weight:600; background:var(--glass-2); border:1px solid var(--border); cursor:pointer; backdrop-filter:blur(12px); }
.pill:hover { border-color: var(--border-hi); }
.dot { width:8px; height:8px; border-radius:50%; display:inline-block; }
.dot.live { background:var(--green); box-shadow:0 0 0 0 rgba(46,224,160,.6); animation:pulse 2s infinite; }
@keyframes pulse { 0%{box-shadow:0 0 0 0 rgba(46,224,160,.5);} 70%{box-shadow:0 0 0 7px rgba(46,224,160,0);} 100%{box-shadow:0 0 0 0 rgba(46,224,160,0);} }
.avatar { width:34px; height:34px; border-radius:50%; background:linear-gradient(135deg,#7c5cff,#4f8cff); display:grid; place-items:center; font-weight:700; font-size:13px; flex-shrink:0; }

/* ===== Sidebar ===== */
.sidebar {
  grid-area: side;
  position: fixed;
  left: 14px;
  top: 76px;
  width: auto;
  height: auto;
  padding: 0;
  background: transparent;
  border: none;
  overflow: visible;
  z-index: 20;
}
.sidebar-toggle {
  width: 46px;
  height: 46px;
  border-radius: 10px;
  border: 1px solid rgba(150,175,220,.18);
  background: rgba(4,7,14,.78);
  color: rgba(234,240,252,.86);
  font-size: 20px;
  cursor: pointer;
  backdrop-filter: blur(18px) saturate(130%);
  -webkit-backdrop-filter: blur(18px) saturate(130%);
  box-shadow: 0 14px 36px rgba(0,0,0,.48);
  transition: .2s ease;
}

.sidebar-toggle:hover,
.sidebar-toggle.open {
  border-color: rgba(79,227,227,.38);
  color: #fff;
  box-shadow:
    0 14px 36px rgba(0,0,0,.5),
    0 0 18px rgba(79,227,227,.12);
}

.sidebar-drawer {
  position: absolute;
  top: 0;
  left: 0;
  width: 280px;
  max-height: calc(100vh - 120px);
  overflow-y: auto;
  padding: 16px 12px;
  border-radius: 16px;
  background: linear-gradient(180deg, rgba(4,7,14,.82), rgba(6,10,20,.58));
  border: 1px solid rgba(150,175,220,.14);
  backdrop-filter: blur(22px) saturate(130%);
  -webkit-backdrop-filter: blur(22px) saturate(130%);
  box-shadow:
    inset 0 1px 0 rgba(255,255,255,.06),
    0 22px 54px rgba(0,0,0,.52);
  transform: translateX(-18px);
  opacity: 0;
  pointer-events: none;
  transition: .22s ease;
}

.sidebar-drawer.open {
  transform: translateX(0);
  opacity: 1;
  pointer-events: auto;
}
.sidebar-tabs { display:grid; grid-template-columns:1fr 1fr 1fr; gap:6px; margin:0 0 12px; }
.side-tab { display:flex; flex-direction:column; align-items:center; justify-content:center; gap:5px; height:64px; border-radius:10px; background:rgba(0,0,0,.28); border:1px solid rgba(255,255,255,.06); color:rgba(234,240,252,.72); font-weight:600; font-size:12px; cursor:pointer; }
.side-tab.active { background:rgba(255,255,255,.07); color:#fff; box-shadow:inset 0 -2px 0 rgba(79,227,227,.65); }
.side-tab .tabico { font-size:18px; line-height:1; }
.sidebar-search { display:flex; align-items:center; gap:8px; height:42px; margin:0 0 10px; padding:0 12px; border-radius:8px; background:rgba(0,0,0,.38); border:1px solid rgba(255,255,255,.06); color:rgba(234,240,252,.55); cursor:text; }
.sidebar-search .mag { font-size:18px; color:#fff; opacity:.9; }
.sidebar-search .filter { margin-left:auto; opacity:.7; }
.brand {
  display:flex;
  align-items:center;
  justify-content:center;
  padding:22px 10px 28px;
}

.brand-logo {
  width:180px;
  height:auto;
  display:block;
  object-fit:contain;
  filter:drop-shadow(0 4px 14px rgba(255,255,255,.10));
}
.nav-label { font-size:9.5px; text-transform:uppercase; letter-spacing:1.2px; color:var(--text-faint); padding:16px 10px 7px; }
.nav-item { display:flex; align-items:center; gap:12px; padding:10px 12px; border-radius:10px; cursor:pointer; color:var(--text-dim); font-weight:500; transition:all .15s; font-size:13.5px; border:1px solid transparent; text-decoration:none; }
.nav-item .nav-text { min-width:0; }
.nav-item:hover { background:rgba(0,0,0,.24); color:var(--text); }
.nav-item.active { background:rgba(0,0,0,.72); color:#fff; border-color:rgba(79,227,227,0.34); box-shadow: inset 3px 0 0 rgba(79,227,227,.85); }
.nav-item .ico { width:18px; text-align:center; opacity:.95; font-size:15px; }
.nav-item .chev { margin-left:auto; width:22px; height:22px; display:grid; place-items:center; border:0; border-radius:7px; color:var(--text-faint); background:transparent; cursor:pointer; transition:.2s; line-height:1; }
.nav-item .chev:hover { color:#fff; background:rgba(255,255,255,.07); }
.nav-item.open .chev { transform:rotate(90deg); }
.nav-item .badge { margin-left:auto; font-size:10px; font-weight:700; padding:1px 7px; border-radius:9px; background:rgba(255,92,108,.2); color:#ff8d99; }
.submenu { display:flex; flex-direction:column; gap:2px; margin:2px 0 4px 0; overflow:hidden; max-height:0; transition:max-height .3s ease; }
.submenu.open { max-height:360px; }
.sub-item { display:flex; align-items:center; gap:10px; padding:8px 12px 8px 22px; border-radius:9px; cursor:pointer; color:var(--text-dim); font-size:12px; transition:all .14s; position:relative; text-decoration:none; }
.sub-item::before { content:''; position:absolute; left:13px; top:50%; transform:translateY(-50%); width:5px; height:5px; border-radius:50%; background:var(--text-faint); transition:.14s; }
.sub-item:hover { background:var(--glass-2); color:var(--text); }
.sub-item.active { color:#fff; background:var(--glass-2); }
.sub-item.active::before { background:var(--cyan); box-shadow:0 0 8px var(--cyan); }
.sub-item .badge { margin-left:auto; font-size:10px; font-weight:700; padding:1px 7px; border-radius:9px; background:rgba(255,92,108,.2); color:#ff8d99; }

/* ===== Buttons ===== */
.btn { padding:8px 15px; border-radius:9px; border:1px solid var(--border); background:var(--glass-2); color:var(--text); font-weight:600; font-size:12.5px; cursor:pointer; transition:.14s; backdrop-filter:blur(8px); }
.btn:hover { border-color:var(--accent); }
.btn.primary { background:linear-gradient(135deg,var(--accent),var(--accent-2)); border:none; box-shadow:0 6px 18px rgba(79,140,255,0.35); }
.btn.primary:hover { filter:brightness(1.08); }
.btn.sm { padding:6px 11px; font-size:11.5px; }

/* ===== Generic full-page view ===== */
.view { grid-area: main; display:flex; flex-direction:column; min-height:0; overflow:hidden; }
.view-head { padding:18px 22px 16px; border-bottom:1px solid var(--border); display:flex; align-items:flex-start; gap:14px; flex-shrink:0; }
.view-head .vh-ico { width:42px; height:42px; border-radius:12px; display:grid; place-items:center; font-size:20px; background:linear-gradient(135deg,rgba(79,140,255,.28),rgba(124,92,255,.18)); border:1px solid var(--border-hi); flex-shrink:0; }
.view-head .vh-eyebrow { font-size:10px; letter-spacing:1.4px; text-transform:uppercase; color:var(--text-faint); font-weight:700; }
.view-head h2 { font-size:21px; font-weight:700; margin-top:4px; line-height:1.15; }
.view-head .vh-sub { font-size:12.5px; color:var(--text-dim); margin-top:6px; max-width:680px; line-height:1.5; }
.view-head .vh-acts { margin-left:auto; display:flex; gap:8px; align-items:center; }
.view-body { flex:1; overflow-y:auto; padding:20px 22px 26px; }

/* KPI strip */
.kpi-row { display:grid; grid-template-columns:repeat(auto-fit,minmax(170px,1fr)); gap:13px; margin-bottom:22px; }
.kpi { padding:15px 16px; border-radius:var(--radius-sm); background:rgba(5,9,18,.5); border:1px solid var(--border); position:relative; overflow:hidden; }
.kpi::after { content:''; position:absolute; left:0; top:0; bottom:0; width:3px; background:var(--accent); opacity:.85; }
.kpi.k-green::after{background:var(--green);} .kpi.k-amber::after{background:var(--amber);} .kpi.k-red::after{background:var(--red);} .kpi.k-cyan::after{background:var(--cyan);} .kpi.k-violet::after{background:var(--accent-2);}
.kpi .kl { font-size:10.5px; text-transform:uppercase; letter-spacing:.6px; color:var(--text-faint); font-weight:700; }
.kpi .kv { font-size:27px; font-weight:700; margin-top:7px; line-height:1; font-variant-numeric:tabular-nums; }
.kpi .kd { font-size:11px; color:var(--text-dim); margin-top:7px; display:flex; align-items:center; gap:5px; }
.kpi .kd .up{color:var(--green);} .kpi .kd .down{color:var(--red);}

/* Sections & grids */
.sec { margin-bottom:24px; }
.sec-title { font-size:13px; font-weight:700; margin-bottom:13px; display:flex; align-items:center; gap:9px; }
.sec-title .st-ico { color:var(--cyan); }
.sec-title .st-meta { margin-left:auto; font-size:11px; color:var(--text-faint); font-weight:600; }
.grid-2 { display:grid; grid-template-columns:1fr 1fr; gap:16px; }
.grid-3 { display:grid; grid-template-columns:repeat(3,1fr); gap:14px; }
@media (max-width:1500px){ .grid-2{grid-template-columns:1fr;} .grid-3{grid-template-columns:1fr 1fr;} }

.card { border-radius:var(--radius-sm); background:rgba(5,9,18,.46); border:1px solid var(--border); padding:15px 16px; }
.card-h { display:flex; align-items:center; gap:9px; margin-bottom:13px; }
.card-h .ch-ttl { font-weight:600; font-size:13.5px; }
.card-h .ch-tag { margin-left:auto; }

/* Data table */
.dtable { width:100%; border-collapse:collapse; font-size:12.5px; }
.dtable th { text-align:left; font-size:10px; text-transform:uppercase; letter-spacing:.6px; color:var(--text-faint); font-weight:700; padding:0 12px 10px; border-bottom:1px solid var(--border); }
.dtable td { padding:12px; border-bottom:1px solid rgba(255,255,255,.05); color:var(--text-dim); vertical-align:middle; }
.dtable tr:last-child td { border-bottom:none; }
.dtable tr:hover td { background:rgba(15,25,45,.4); }
.dtable td b, .dtable td .strong { color:var(--text); font-weight:600; }
.dtable .mono { font-variant-numeric:tabular-nums; }

/* status chips */
.chip { display:inline-flex; align-items:center; gap:5px; font-size:10.5px; font-weight:700; padding:3px 9px; border-radius:8px; white-space:nowrap; }
.chip .cdot { width:6px; height:6px; border-radius:50%; }
.chip.c-live { background:rgba(46,224,160,.15); color:#7af0c4; } .chip.c-live .cdot{background:var(--green);}
.chip.c-wait { background:rgba(245,185,66,.15); color:#ffd071; } .chip.c-wait .cdot{background:var(--amber);}
.chip.c-fail { background:rgba(255,92,108,.16); color:#ff8d99; } .chip.c-fail .cdot{background:var(--red);}
.chip.c-info { background:rgba(79,140,255,.16); color:#9bbcff; } .chip.c-info .cdot{background:var(--accent);}
.chip.c-mute { background:rgba(255,255,255,.06); color:var(--text-dim); } .chip.c-mute .cdot{background:var(--text-faint);}
.chip.c-vio  { background:rgba(124,92,255,.18); color:#bda7ff; } .chip.c-vio .cdot{background:var(--accent-2);}

/* meter / bar */
.meter { height:7px; border-radius:6px; background:rgba(255,255,255,.08); overflow:hidden; position:relative; }
.meter > i { display:block; height:100%; border-radius:6px; background:linear-gradient(90deg,var(--accent),var(--cyan)); }
.meter.m-amber > i{background:linear-gradient(90deg,var(--amber),#ffce8a);}
.meter.m-red > i{background:linear-gradient(90deg,var(--red),#ff8d99);}
.meter.m-green > i{background:linear-gradient(90deg,var(--green),#7af0c4);}
.meter.m-vio > i{background:linear-gradient(90deg,var(--accent-2),#b39bff);}

/* tag (severity) */
.tag { font-size:9.5px; font-weight:700; padding:2px 7px; border-radius:6px; text-transform:uppercase; letter-spacing:.4px; }
.tag.crit { background:rgba(255,92,108,.18); color:#ff8d99; }
.tag.warn { background:rgba(245,185,66,.18); color:#ffd071; }
.tag.info { background:rgba(79,140,255,.18); color:#9bbcff; }
.tag.ok { background:rgba(46,224,160,.18); color:#7af0c4; }

/* voice transcript */
.voice-call { border-radius:var(--radius-sm); background:rgba(5,9,18,.5); border:1px solid var(--border); overflow:hidden; }
.voice-call .vc-head { display:flex; align-items:center; gap:11px; padding:13px 15px; border-bottom:1px solid var(--border); }
.voice-call .vc-ava { width:34px; height:34px; border-radius:50%; background:linear-gradient(135deg,#7c5cff,#4f8cff); display:grid; place-items:center; font-size:15px; flex-shrink:0; }
.voice-call .vc-name { font-weight:600; font-size:13px; }
.voice-call .vc-meta { font-size:11px; color:var(--text-faint); margin-top:2px; }
.voice-wave { display:flex; align-items:center; gap:2px; height:20px; margin-left:auto; }
.voice-wave i { width:3px; border-radius:2px; background:var(--cyan); animation:vw 1s ease-in-out infinite; }
@keyframes vw { 0%,100%{height:5px;} 50%{height:18px;} }
.vc-body { padding:13px 15px; display:flex; flex-direction:column; gap:11px; max-height:240px; overflow-y:auto; }
.vc-line { display:flex; gap:9px; font-size:12px; line-height:1.5; }
.vc-line .who { font-size:9.5px; font-weight:700; text-transform:uppercase; letter-spacing:.5px; flex-shrink:0; width:46px; padding-top:2px; }
.vc-line.ai .who { color:var(--accent-2); } .vc-line.human .who { color:var(--cyan); }
.vc-line .txt { color:var(--text-dim); } .vc-line.ai .txt{color:var(--text);}

/* escalation ladder */
.ladder { display:flex; flex-direction:column; gap:0; }
.rung { display:flex; gap:14px; padding:14px 0; border-bottom:1px solid rgba(255,255,255,.05); position:relative; }
.rung:last-child{border-bottom:none;}
.rung .lv { width:30px; height:30px; border-radius:9px; display:grid; place-items:center; font-weight:700; font-size:13px; flex-shrink:0; background:rgba(28,40,66,.9); border:1px solid var(--border); color:var(--text-faint); }
.rung.r-now .lv { background:var(--amber); color:#3a2a05; border-color:var(--amber); box-shadow:0 0 14px rgba(245,185,66,.4); }
.rung.r-done .lv { background:var(--green); color:#06281c; border-color:var(--green); }
.rung .rbody { flex:1; }
.rung .rt { font-weight:600; font-size:13px; display:flex; align-items:center; gap:9px; }
.rung .rs { font-size:11.5px; color:var(--text-dim); margin-top:4px; }
.rung .rtime { margin-left:auto; font-size:11px; color:var(--text-faint); font-variant-numeric:tabular-nums; }

/* connected systems */
.sys-card { border-radius:var(--radius-sm); background:rgba(5,9,18,.5); border:1px solid var(--border); padding:15px; display:flex; flex-direction:column; gap:12px; transition:.15s; }
.sys-card:hover { border-color:var(--border-hi); }
.sys-card .sc-top { display:flex; align-items:center; gap:11px; }
.sys-card .sc-logo { width:38px; height:38px; border-radius:10px; display:grid; place-items:center; font-size:16px; font-weight:700; background:rgba(255,255,255,.06); border:1px solid var(--border); flex-shrink:0; }
.sys-card .sc-name { font-weight:600; font-size:13.5px; }
.sys-card .sc-cat { font-size:10.5px; color:var(--text-faint); margin-top:2px; }
.sys-card .sc-stats { display:flex; gap:18px; font-size:11px; color:var(--text-faint); }
.sys-card .sc-stats b { display:block; color:var(--text); font-size:14px; font-weight:700; margin-top:2px; font-variant-numeric:tabular-nums; }

/* analytics bars / donut */
.bars { display:flex; align-items:flex-end; gap:10px; height:160px; padding-top:10px; }
.bars .bar { flex:1; display:flex; flex-direction:column; align-items:center; gap:8px; height:100%; justify-content:flex-end; }
.bars .bar .col { width:62%; border-radius:6px 6px 0 0; background:linear-gradient(180deg,var(--accent),rgba(79,140,255,.22)); min-height:4px; transition:.4s; }
.bars .bar .col.alt { background:linear-gradient(180deg,var(--cyan),rgba(79,227,227,.2)); }
.bars .bar .bl { font-size:10px; color:var(--text-faint); font-weight:600; }
.bars .bar .bv { font-size:11px; color:var(--text); font-weight:700; }
.donut { width:128px; height:128px; border-radius:50%; flex-shrink:0; display:grid; place-items:center; position:relative; }
.donut::before { content:''; position:absolute; inset:15px; border-radius:50%; background:rgba(8,12,22,.94); }
.donut .dc { position:relative; text-align:center; }
.donut .dc .dv { font-size:26px; font-weight:700; }
.donut .dc .dl { font-size:9.5px; color:var(--text-faint); text-transform:uppercase; letter-spacing:.6px; }
.legend-row { display:flex; align-items:center; gap:9px; font-size:12px; color:var(--text-dim); padding:6px 0; }
.legend-row .ldot { width:9px; height:9px; border-radius:3px; flex-shrink:0; }
.legend-row b { margin-left:auto; color:var(--text); font-variant-numeric:tabular-nums; }

.list-row { display:flex; align-items:center; gap:11px; padding:11px 0; border-bottom:1px solid rgba(255,255,255,.05); }
.list-row:last-child{border-bottom:none;}
.list-row .lr-main { flex:1; min-width:0; }
.list-row .lr-t { font-size:12.5px; font-weight:600; }
.list-row .lr-s { font-size:11px; color:var(--text-faint); margin-top:3px; }

/* toast */
.toast { position:fixed; bottom:22px; left:50%; transform:translateX(-50%) translateY(80px); background:var(--glass-2); border:1px solid var(--accent); padding:11px 18px; border-radius:11px; box-shadow:var(--shadow); z-index:99; transition:.3s; font-size:12.5px; font-weight:500; display:flex; gap:10px; align-items:center; backdrop-filter:blur(16px); }
.toast.show { transform:translateX(-50%) translateY(0); }
/* Remove sidebar icons */
.nav-item .ico {
  display: none !important;
}

.nav-item {
  gap: 0 !important;
}

.sub-item {
  padding-left: 12px !important;
}

.sub-item::before {
  display: none !important;
}